Spend $68 for a free lipgloss kit | Local delivery available in Windsor-Essex County or regular mail starts at $3

Returns & Exchanges

I accept returns within 7 days of receiving item(s).

Contact me within: 7 days of delivery.

Return items back within: 28 days of delivery.

I don't accept exchanges or cancellations.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 
Defective items 
Please email @ chloe.carissa.jewels@hotmail.com within 48hrs of receiving your parcel if something is defective. Please include what happened as well as pictures of defective item(s). If the item(s) are out of stock to replace the defective item(s) I will then give a full refund or store credit.